Favorites

FAQ

Find Your Answer Here
Short Answer…We want every guest to experience all of what the Turks and Caicos Island have to offer, so we recommend YES! 

A bit Longer Answer….We are a little biased in this regard, however, most people who have visited the islands will agree that there is so much more you can see and do with a vehicle of your own.  There is no public transportation in the Turks and Caicos Islands, and the illegal jitneys are uninsured and unsafe.  In addition, taxi cabs are expensive, and their service is inconsistent.  So we recommend YES! 

Because we are the “Fun Friendly People Appreciating Your Business! Not to mention the lowest rates in the country.  Our motto is to exceed your expectations every time, and we will do whatever it takes to make your vacation the most enjoyable experience possible.   

Our service goes beyond showing up on time with a smile on our face. We offer full concierge assistance, including custom maps and island recommendations customer itineraries and maps, restaurant, and charter bookings, 24hr complimentary roadside assistance, complimentary car seats, and just plain good old fashioned friendly advice.  In addition, we are the largest rental car agency in the country, we are locally owned and one of Turks and Caicos Islands most respected corporate citizens 

Absolutely! The islands follow British driving rules, and the safest, most comfortable method to get around the island is with a right-hand drive vehicle. Grace Bay Car Rentals has the largest fleet in the country and is the only agency exclusively offering right hand drive vehicles. There is no questioning the safety advantage of the righthand steer, as we have the lowest accident rate of all companies by far. 

To assist you further, we provide a few basic guidelines on arrival to ensure that you are comfortable, as well as a simple diagram of how the roundabout system works on the island 

Fun Friendly People Appreciating Your Business with the lowest rates on the Island – what could be better? Just send us an email at info@gracebaycarrentals.com and let us know your flight and accommodations details. We will take care of the rest. OR Visit us at www.gracebaycarrentals.com and to browse and book the largest selection of vehicles on island. *We recommend reserving  in advance of your holiday 
We do not have cancellation fees or penalties. You will only be charged once you arrive to collect the vehicle.
Yes! You will practically run into your vehicle as you exit the airport! 

Upon your arrival we will personally greet you, help you with your bags, and walk you the short distance to where your car is waiting, on site at the airport. The paperwork takes seconds to complete, and then you will be on your way to the beach! Grace Bay Car Rentals has the only dedicated rental car facility at the airport – just look up the hill as you exit the arrival doors.  Our motto is “No Shuttling, No Line-Ups, No Hassle!” If you prefer your vehicle delivered to your resort, just let us know what time and where 

No problem! We have the only dedicated rental car facility at the airport, therefore we will be there to greet you, help you with your bags, and walk you the short distance to where your car is waiting. Our rental office is just up the hill, as you exit the arrival doors, where you will quickly complete your paperwork, and be on your way. No other company will get you on the beach faster than Grace Bay Car Rentals! No Shuttling, No Line-Ups, No Hassle! 
Grace Bay Car Rentals offers complimentary luggage assistance for the categories of 8 and 12 seat vans, Chevy Tahoe, Toyota Landcruiser, and Nissan Terra.  Please email or call in advance to coordinate this service.

For all other vehicle categories, luggage assistance can be requested and will be provided when staff availability permits.  The cost of this service is $30 per trip.  Please call or email in advance to request this service 

You guessed it! YES, it is very easy to return your vehicle.  

Our return booth is located on the second level of the airport’s parking lot. There is no paperwork to complete for the return, just the return of the keys to one of our parking lot attendants, and a quick walk around of the vehicle.  You can return your rental car right at the airport free of charge! (most companies charge for this service).  

OR, if you want to leave the car at your resort, just leave the keys at the reception counter, and we will come pick up the vehicle from there 

You will need a major credit card and a valid driver’s license. We accept Visa, Mastercard, Discovery, and American Express. 
Like almost all car rental companies around the world, Grace Bay Car Rentals is not able to accept debit cards or cash payments for rentals 
We carry the required coverage for the Turks and Caicos Islands, which includes $500 000 USD protection for third party personal injury and $100 000 USD protection for property damage. 
There are two types of waivers – our optional Loss Damage Waiver (LDW) – offered to most of our vehicle categories – is $11.95* per day and has ZERO Deductible.  This policy covers you for all damages to your rental vehicle, except for glass, rims tires, and interior damage It even covers you if your vehicle is stolen during your possession.  

For selected vehicle categories, a Required Loss Damage Waiver of $19.95 or $24.95 per day is applied, which covers you for all damages to your rental vehicle, except for glass, rims, tires, and interior damage It also covers you if your vehicle is stolen during your possession. There is a $1500 deductible applied to any claim made under this waiver.  You have the option to upgrade the required LDW to ZERO Deductible for an additional $10 per day, which covers damage to your rental vehicle, except for glass, rims, tires, and interior damage. 

Please read the rental contract for more details and note that the ‘fine’ print states that driving intoxicated, illegally, or dangerously, will void all Loss Damage Waivers. 

The islands are very safe.  If you go to a secluded beach or area, to snorkel or spend the day, we do recommend taking precautions such as leaving the car unlocked with the front windows rolled down enough that even the dumbest of petty thieves can see that the car is available for them to check out without breaking the glass. Obviously, please do not leave any valuables in the car or trunk. 
We strive for perfection and excellence every day!  

The most important part of the GBCRS commitment is that we sincerely care about you, your family, and your guests.  In the rarest event when something unexpected does occur, we accept responsibility and will do everything possible to ensure your trip goes smoothly, and that we earn your trust and admiration by the manner in which we handled the situation.